FREQUENTLY ASKED QUESTIONS
Yes, absolutely. We take great pride in selling 100% authentic products. The images on our website represent the actual stock we hold. However, please note that international supplement brands sometimes update their packaging or labels. Even if the bottle design changes slightly, the product inside is guaranteed to be the genuine formula.
Due to the nature of health supplements, we have a strict hygiene policy. We accept returns only if the product is delivered damaged or if you received the wrong item. Please inspect your package upon delivery (especially if using Cash on Delivery). If there is an issue, contact our support team within 24 hours. We cannot accept returns for opened or used bottles.
We deliver all over Bangladesh! Whether you are inside Dhaka or in a remote district, we ensure your supplements are packaged securely and delivered right to your doorstep. Delivery usually takes 24-48 hours inside Dhaka and 3-5 days for other districts.
Yes, we offer Cash on Delivery nationwide. You can pay the delivery agent in cash when you receive your parcel. For orders outside Dhaka, we may occasionally request a small advance delivery charge via bKash/Nagad to confirm the order, with the rest payable upon delivery.
We prioritize fast shipping.
Inside Dhaka: You will typically receive your order within 24 to 48 hours.
Outside Dhaka: Delivery usually takes 3 to 5 business days depending on your district and the courier service coverage.